Terms & Conditions

TERMS AND CONDITIONS
Your use of this website and the Services of Vibrant Vibes Consulting are governed by the following terms.

1. What’s within this agreement
These terms and conditions apply to all Services provided by Shikha Verma (“Vibrant Vibes Consulting”) to any individual or organization (“the client”) and constitute the contract for the service to be provided by Vibrant Vibes Consulting for the client.

Services are defined as:

Coaching – helps the client to make changes to their lives through increasing awareness of themselves and others. Including any type of coaching, including personal coaching, happiness & mindfulness coaching, and business training and workshops.

Mentoring – provides advice and guidance, based on experience

Consulting – covers any form of diagnosing and offering advisory services for specific business areas

Training – includes all forms of upskilling with predefined objectives and learning pathways

2. What’s outside this agreement:
Counseling or psychotherapy – professional medical or psychological support

3. Alternate Service Advice

There may be occasions when Vibrant Vibes Consulting may recommend to the client that they seek an alternative service more suited to their current needs. In this event Vibrant Vibes Consulting will fully discuss the reasons for the recommendation with the client. It is the client’s sole responsibility to decide whether to follow the recommendation and Vibrant Vibes Consulting does not accept any liability for the outcome of any decisions the client chooses to make.

4. Fees

All fees are payable in advance for any Service provided. Full payment is required to secure the assignment start date.

Where installments are agreed upon, a 50% deposit of the entire assignment amount is required to secure the assignment start date. The balance is payable 7 working days before the assignment start date. This deposit is non-refundable. Vibrant Vibes Consulting reserves the right to terminate the Services anytime in the event of delay in any payment.

Agreement by email and/or any deposit received indicates acceptance of the assignment and agreement to these terms and conditions, as mentioned at https://www.thevibrantvibes.com/terms-conditions.

In return for the fees payable by the client (or by a third party on their behalf), Vibrant Vibes Consulting agrees to provide the service as described in services and in accordance with the terms and conditions set out.

The client agrees to pay fees for the service on the terms and conditions set out (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).

5. Cancellation & Rescheduling Sessions

If the client needs to reschedule a training/coaching session or any form of support session, at least 48 hours' notice is required to carry forward the unused session free of any additional charge. The unused session will be forfeited if less than 48 hours' notice is given.

In exceptional circumstances, Vibrant Vibes Consulting may need to reschedule a session. In these circumstances, Vibrant Vibes Consulting will use reasonable endeavors to provide a mutually satisfactory alternative appointment with the client.

The client may terminate their agreement of an assignment at any time in writing. But the entire amount towards the agreed term of the contract at the time of cancellation to Vibrant Vibes Consulting will become due immediately and needs to be paid by the client. Refunds and settlements on advance payments made against future sessions will be at the sole discretion of Vibrant Vibes Consulting.

By exception, Vibrant Vibes Consulting may be unable to provide further coaching/training or support to the client and terminate the service early. In such a circumstance, the client will be given reasonable notice of termination by Vibrant Vibes Consulting where practicable and refunded any advance payments made for coaching/training or support sessions not yet provided.

6. Confidentiality

Vibrant Vibes Consulting will respect the client’s privacy and seek written permission before disclosing the details of Services provided to any third party, except where required by law. It may, however, feature the client on the list of clientele after the Services are rendered.

Personal or business information supplied to Vibrant Vibes Consulting by the client in coaching sessions or any type of business meeting or discussion will be treated as confidential. No information will be disclosed to a third party without the client’s prior permission, except where required by law.

7. Responsibility & Commitment

The assignment start date will be a date agreed between the client and Vibrant Vibes Consulting and shall be deemed to be the start date for the service. This may be either the date of the first coaching session, formal meeting, or another agreed assignment start date.

Vibrant Vibes Consulting will seek to enable the client to set and achieve goals that will help to bring about desired outcomes for the client. The client has sole responsibility for any decisions they may make following coaching with Vibrant Vibes Consulting.

The duration and timing of sessions will be confirmed within the services. In the event the client arrives late, a coaching session or meeting will continue to finish at the prearranged time. In case the coach arrives late to any coaching session or meeting Vibrant Vibes Consulting will use reasonable endeavors to provide a satisfactory response to make up for any lost time.

Vibrant Vibes Consulting accepts no liability for the client’s actions. Vibrant Vibes Consulting has no liability for any loss incurred by any client, whether financial or otherwise, following the commencement of coaching or any form of support service, or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in quality of life or business improvement to achieve their desired outcomes or goals.

Vibrant Vibes Consulting shall not be liable to the client for any loss or damage (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, and whether in tort (including without limitation negligence, contract or otherwise) that may result in connection with the Services. The liability of Vibrant Vibes Consulting to the client shall at all times be limited to the amount paid, if any, by the client for the Services.

Vibrant Vibes Consulting requires that the client provide an emergency contact name and telephone number, to be used only in the event of an emergency.

8. Promotion:

Vibrant Vibes Consulting may use the client's name, trademarks, coaching/training photographs, or video clips related to the Services rendered, to promote its Services.

9. Governing Law:
These Conditions and all contracts made pursuant to them shall be governed by and construed in accordance with Indian laws and the parties hereby submit to the exclusive jurisdiction of the Courts in New Delhi, India. The UN Convention on International Sale of Goods and Services (Vienna Convention 1980) shall not apply.

Updated 07 October 2022